Connect With UsFacebookTwitterYouTube
Click to Home
Services and Programs
Go To Search
What to Do if Your Identity Is Stolen
Steps to Follow
Follow these steps for what to do if your identity is stolen:
  1. Place a “Fraud Alert” on your credit reports, and review the reports carefully. The three nationwide consumer reporting companies have toll-free numbers for placing an initial 90-day fraud alert; a call to one company is sufficient:
    • Equifax: 800-525-6285
    • Experian: 888-EXPERIAN (397-3742)
    • TransUnion: 800-680-7289
  2. Close any accounts that have been tampered with or established fraudulently.
    • Call the security or fraud departments of each company where an account was opened or changed without your ok.
    • Use the ID Theft Affidavit.
    • Ask for verification that the disputed account has been closed and the fraudulent debts discharged.
    • Keep copies of documents and records of your conversations about the theft.
  3. File a police report.
  4. Report the theft to the Federal Trade Commission by phone at 877-ID-THEFT or TTY at 866-653-4261
  5. Complete the Virginia Attorney General Passport Application for ID theft.