How do I text to 911?
  1. On your mobile device, enter the numbers “911” in the “To” or “Recipient” field of a new text message.
    1. Be sure to enter only the numbers “911.” Do not enter any punctuation in the “To” field.
    2. Text to 911 cannot include more than one person. Do not copy your emergency text to anyone other than 911. Wait until you are safe to notify others of your situation.
  2. The first text to 911 should be short, include the location of the emergency, and ask for police, fire or ambulance.
    1. Keep text messages short. Text in simple words - no abbreviations or slang.
    2. Translation services are not available at this time; therefore, any text to 911 call placed in Loudoun County should be in English.
    3. Photos and videos cannot be sent to 911 at this time.
  3. Press the “Send” button.
  4. Answer questions and follow instructions from the 911 call-taker.

Show All Answers

1. What is “text to 911” technology?
2. When should I text 911?
3. How do I text to 911?
4. Where can I text to 911?
5. How will I know if 911 received my text?
6. Is there a charge to text to 911?
7. Can I text to 911 in languages other than English?
8. What are some of the limitations associated with text to 911 service?