When should you call 911?
911 is for emergencies, potential emergencies, or when an emergency is imminent. Ask yourself:
  • Is there a danger to life or property?
  • Is there a serious medical emergency, (chest pains, seizures, bleeding, etc.)?
  • Is there any type of fire (building, vehicle, brush, etc.)?
  • Is there any crime in-progress (robbery, burglary, prowler, fights, etc.)?
  • Is there any other life threatening situations (traffic accident with injuries, stuck in high water, etc.)?
  • Is the caller or someone else the victim of a crime?

You should call 911 anytime you believe there is an actual emergency. If you are unsure, call 911 and the dispatcher can assist you.

Please do not call 9-1-1 to report that electricity or other utilities are off; to notify authorities of traffic jams; to inquire about government services or to learn general information.

Show All Answers

1. How does an emergency call work?
2. When should you call 911?
3. How can callers help the 911 dispatchers?
4. What number do I call for non-emergency assistance?
5. Why do dispatchers ask so many questions?
6. What should I do if I call 911 by mistake?
7. Who does the center dispatch?
8. Can the center communicate with the speech-impaired and hearing-impaired?
9. Can I call 911 from a pay phone?
10. Can I call 911 from a cellular phone?
11. I speak a foreign language. Can the 911 center communicate with me during an emergency?
12. Can I send a text to 911?