News & Announcements

Fire and Rescue

Posted on: December 6, 2018

RapidSOS Technology Gets Loudoun First Responders to Patients Sooner

RapidSOS Newsflash

For Additional Information:
Laura Rinehart, Public Information Officer
Laura.Rinehart@loudoun.gov or 571-233-1649
December 6th, 2018

For Immediate Release:
RapidSOS Technology Gets Loudoun First Responders to Patients Sooner

The Loudoun County Emergency Communications Center (ECC) has implemented RapidSOS into the current enhanced 9-1-1 system in order to receive more accurate location data for mobile 9-1-1 calls. Prior to launching the RapidSOS technology, the only location data the ECC would receive from a mobile 9-1-1 call was their approximate location as provided by the nearest cell tower which may or may not be near the emergency. With RapidSOS, the location of the caller is more accurate, allowing dispatchers to send fire, rescue and/or law enforcement directly to the caller’s location. 

“The public increasingly relies on their mobile devices for communication and this service will provide a more accurate location, minimizing public safety response times and utilizing resources more efficiently," said System Chief Keith Johnson. "Faster response times will undoubtedly lead directly to better outcomes for our public safety users and patients.”  

Important things to know:
Apple devices, iOS 12 must be installed for RapidSOS to function.
Sprint users: the caller must be on a Wi-Fi network for RapidSOS to work.
No action is required for Android devices.

For questions about the RapidSOS technology or the Loudoun County Emergency Communications Center please contact Public Information Officer Laura Rinehart at Laura.Rinehart@loudoun.gov or call 571-233-1649.

###

Facebook Twitter Email

Other News in Fire and Rescue

Holiday Fire Safety Newsflash

Holiday Fire Safety Checklist

Posted on: December 2, 2019
Image of holiday cooking fire safety graphic

Cooking Safely During the Holiday Season

Posted on: November 25, 2019
Fire prevention month 2019

October Fire Prevention Month Events

Posted on: October 2, 2019
pool safety pic

Pool and Water Safety!

Posted on: May 21, 2019

Fatal House Fire in Lovettsville

Posted on: December 11, 2017

Ashburn Fire Displaces Family of Five

Posted on: December 9, 2017

Carbon Monoxide Safety Precautions

Posted on: December 8, 2017

Do You Have a Home Escape Plan?

Posted on: October 5, 2017

October Fire Prevention Month Events

Posted on: September 29, 2017