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- Planning & Zoning Customer Service Center
The Customer Service Center provides a central point of contact and entry for:
The Customer Service Center also coordinates and facilitates pre-application conferences and processes requests for pre-application meeting waivers, checklist waivers, fee waivers, public hearing waivers, and period of validity extensions.
Please submit Planning and Zoning applications and requests directly to the Customer Service Center.
If no fee (check payment) or paper plats are required, you may email Planning & Zoning Opens a New Window. your request.
Customers who are seeking in-person services may make an appointment online or get in the virtual line for the customer service counter by visiting loudoun.gov/getinline.
Front counter services are located on the 2nd floor of the County Government Center.
The Customer Service Center is available by phone 703-777-0246 (option 5), LEx, or email, 8:30 a.m. - 5:00 pm, Monday through Friday.