About the Department
The Loudoun County Department of Mental Health, Substance Abuse, and Developmental Services (MHSADS) is the single point of entry into the public system of mental health, substance abuse, and developmental services for Loudoun County residents. Our goal is to connect individuals, families, and caregivers with person-centered, recovery-oriented support and services that promote health and wellness.
We begin with a meeting, either in person or through telehealth, to conduct a one-on-one screening with the individual seeking services and together identify behavioral healthcare services that are available through the public system. This screening allows MHSADS to assess the individual’s needs first and provide appropriate care; this screening is required for MHSADS to connect the individual directly to services. Anyone in the Loudoun community is eligible for this free, same-day screening.
After a one-on-one screening, MHSADS provides services directly to Loudoun County residents with public insurance (including Medicaid and Medicare) and those without insurance (residents outside of Loudoun are referred to their local jurisdiction for these services). In the case of an emergency, a crisis assessment will be conducted regardless of residence location or insurance status.
For residents covered by private insurance, MHSADS will assist these individuals with identifying covered benefits and services. MHSADS does not maintain a comprehensive list of private providers outside the public system; therefore, MHSADS does not provide general information for private providers over the phone or through the county’s website.
Community-wide access to behavioral health and developmental health services with rapid, sustained engagement and meaningful outcomes for children, adolescents, families and adults.
To promote mental, behavioral and developmental health and wellness by connecting individuals and their families to person-centered, recovery-oriented services and supports in partnership with the Loudoun community.
Integrity * Collaboration * Dedication
By upholding these values, each of us plays an important role in addressing the needs of individuals in Loudoun County who have mental illness, substance use disorders and intellectual and developmental disabilities.
We Act with Integrity
We are professional and honest in our working relationships. We seek equity and consistency in our decision making as well as in our treatment of one another and those we serve. We honor our commitments. We hold ourselves accountable to ethical and performance standards.
We value a culture that builds cooperative relationships throughout the organization and within the community. We believe that this will result in the best outcomes for the individuals that we serve. We encourage creativity and innovation. We respect individual differences, recognizing they strengthen us as a team and as a community. We share ideas to inspire and learn from one another.
We are Dedicated
Our goal is to provide exceptional service. We listen carefully and respond to the needs and expectations of our customers and our community. We constantly strive to improve the efficiency and effectiveness as well as the quality of our services.