What We Do

Animal Services officers are responsible for enforcing Virginia State laws and Loudoun County and town ordinances that pertain to animals. In addition, Animal Services officers are responsible for providing emergency services to the entire county and in all the towns 24 hours a day, seven days a week.

Animal Control Communication Center

The Loudoun County Animal Services Communication staffed by three full-time dispatchers, assisted by customer service staff, answer calls regarding Animal Control Services. To reach the Communication Center to place a complaint or report an animal related concern, please call 703-777-0406. An option to leave a message after business hours is available.

Animal Control Services

  • Enforcement of county, state, and town laws dealing with domestic animals 24 hours a day 365 days a year
  • Investigation of animal cruelty and neglect
  • Investigation of animal fighting
  • Investigation of dog attacks to humans and domestic animals
  • Investigation of abandonment
  • Enforces confinement of animals in vehicles
  • Regulation and inspection of kennels and pet stores
  • Response to wildlife that pose a threat or has had contact with a person or domestic animal
  • Response to sick or injured companion animals
  • Assists police and fire-rescue personnel
  • Rabies vaccination and dog license enforcement
  • C.A.R.E Program
  • Removal of stray dogs from streets and public areas
  • Perform technical animal rescues such as ice and swift water rescue

Animal Control Hours of Operation

  • Officers are actively on the road Monday through Friday from 7 a.m. to 9 p.m. and Saturday and Sunday from 7 a.m. to 6 p.m. 
  • Animal Services officers are also on-call for emergency and priority calls after hours.

Emergency On-Call Responses

Animal Services officers will respond to the following situations during on-call hours, to reach an Animal Control Officer after hours please call 703-777-1021:

  1. Animals that are currently at large and are attacking/chasing humans
  2. Humans that have had contact with a wild animal and the wild animal is still alive and present.
  3. A domestic animal that has had contact with a wild animal. The wild animal is still alive and present.
  4. A suspected rabid animal that has been reported present in a populated area
  5. Stray domestic animal exposures to humans where the owner is unknown / unavailable
  6. Dog(s) attacking livestock
  7. Injured domestic animals
  8. Reports of wildlife that are considered a threat in the living area of a home.
  9. Dog(s) attacking, or have attacked other companion animals- owner is unknown/unavailable
  10. Human or domestic animal contact with a wild animal, and the animal is dead
  11. Cruelty to animal(s) where there is an immediate threat to the animal(s) life, or health
  12. Livestock at-large that are causing a traffic hazard
  13. Police and fire emergency calls