Compliance

The Federal Transit Administration requires transit providers that operate 50 or more fixed-route vehicles in peak service and that are located in an urbanized area with a population of 200,000 or more to prepare service and fare equity analyses. Loudoun County Transit has developed procedures to evaluate, prior to implementation, any and all service changes that exceed its major service change threshold, as well as all fare changes, to determine whether planned changes will have a disparate impact on the basis of race, color, or national origin, or whether low-income populations will bear a disproportionate burden of those changes.

Results of service and/or fare equity analyses conducted since the last Title VI Program submission are available at the following links:

Title VI Compliance Notice to the Public

Loudoun County, Virginia operates its transit programs and transit services so that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance, including the denial of meaningful access for limited English proficient (LEP) persons, in accordance with Title VI of the Civil Rights Act.

For more information on Loudoun County Transit's civil rights program and the procedures to file a complaint, please contact 877-465-2287 (877-GO-LCBUS), send an email to Ride Share or visit our administrative office at:

801 Sycolin Road
Suite 310
Leesburg, VA 20175

File a Complaint

To file a complaint concerning your rights under Title VI, please complete the Loudoun County Transit Title VI Complaint Form (PDF) in English or en Español (formulario de queja de Título VI (PDF)) and include the following information: 

  • Address
  • Contact information (telephone number, email address, etc.)
  • Full name
  • How, when, where, and why you believe you were discriminated against
  • Location, names, and contact information of any witnesses

View an overview of the Complaint Procedures (PDF) in English or en Español (Resumen de los procedimientos de quejas (PDF)). Other language translations available upon request. The complaint may be filed in writing to:

Loudoun County, Virginia
Department of Transportation and Capital Infrastructure
Attention: Title VI Manager
P.O. Box 7000, MSC Number 69
Leesburg, VA 20177-7000

A complainant may file a complaint directly with the Federal Transit Administration:

Office of Civil Rights
Attention: Title VI Program Coordinator
1200 New Jersey Avenue, SE
East Building, 5th Floor-TCR
Washington, D.C. 20590