Requesting Reasonable Accommodation
Loudoun County Government makes every effort to ensure its programs and services are accessible. Citizens can request accommodations or auxiliary services by contacting the department that is providing the program, service, or activity. If you are unsure of what agency, office or department is sponsoring the activity of interest, please contact the county's ADA Coordinator at 571-258-3282 (TTY 711).
In most cases, at least three business days' advance notice is requested in order for reasonable accommodations to be arranged. Some programs require that requests be made at least two weeks prior to the start of the activity, so please check with the specific program and make accommodation requests as soon as possible.
Employment Opportunities with Loudoun County Government
Applicants who wish to request a reasonable accommodation during the recruitment process should contact Human Resources directly at 703-777-0213, (TTY 711) or via email.
Board of Supervisors Meetings
The Loudoun County Government Center Board Room is equip with a hearing loop system, which is compatible with most hearing aids. An FM assistive listening system is also available in the Board Room. These headsets and receivers provide an alternative for people with a hearing loss by amplifying the sound from the microphones in the room.
Filing an ADA Grievance
Any individual who believes he or she has been discriminated against by Loudoun County Government on the basis of disability in the areas of physical access, program access, and/or communication access may file an ADA grievance. Please note that the form is in an editable .pdf format. You may download, fill out and print out the form and mail it to the ADA Coordinator at the address listed above; or you may download, fill out, save and send it by email.
The information requested on this form must be filled in completely to help us process your complaint. If you need assistance completing this form or if you have questions regarding your rights and protections under this complaint procedure, please contact the ADA Coordinator listed above.
This form shall be submitted no later than 60 calendar days from the date of the alleged violation.
Building Accessibility Complaints
If you believe a building that has recently been built does not meet the Americans With Disabilities Act (ADA) requirements, you may file a Code Enforcement Complaint Form, and mail it to the address indicated on the form. Please note that the alleged violation needs to be reported within one year of the issuance of the Certificate of Occupancy. Complaint forms must have your original signature and name and contact information in order for staff with the Department of Building and Development to follow up on the complaint. For accessibility complaints, circle "building inspection" on the complaint form. The form is online:
If you wish to file an ADA complaint regarding a facility that is older than one year, complaints should be filed with the United States Department of Justice.
Title II of the ADA requires all state or local government entities with 50 or more employees to appoint a responsible person to coordinate the administrative requirements of ADA compliance and to respond to complaints filed by the public. Loudoun County's ADA Coordinator is:
Office of the County Administrator, Public Affairs and Communications Division
1 Harrison Street SE
Leesburg, VA 20175
Phone: 571-258-3282 (TTY 711)email
Email Catherine Motivans