On-Demand Transportation

Program Policy & Eligibility

The On-Demand Transportation Program provides non-emergency transportation to Loudoun County residents who meet the income criteria for the program. Transportation is offered for medical and dental appointments when no other viable transportation exists. Medicaid recipients are expected to access the Logisticare Transportation Program whenever possible. Transportation is intended for travel within Loudoun County with few exceptions.

Requests for transportation must be made through the Department of Family Services, the Department of Mental Health, Substance Abuse, and Developmental Services, the Health Department or a private human services agency by a services worker.